| Response (Adahra Pfokreni) 10/13/2011 11:48 AM | |
| Hello Leah, Congratulations for the new born! Please do not worry and allow me to assist you. Considering that you are a valued member of the American Express family, I have issued a credit of $25.00 for late fee. This credit will be posted to your online account within 24 - 48 hours and will reflect on your upcoming statement. I hope the action performed by me brings a smile on your face. It was my pleasure to assist you and thank you for making American Express the card of choice since 2006. Sincerely, | |
Thursday, October 13, 2011
It Never Hurts To Ask!
I had a late payment fee on my AMEX card. I normally am always on top of things, but I just was not this month, so I emailed them saying I am busy with a newborn and overlooked my payment, if they could please reduce or remove the charge. Check out this email that did put a smile on my face!
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Awesome! :)
ReplyDeleteThat is so considerate of them!
ReplyDeleteBtw I see you are getting into that photo editing. ;) Looks good!
Hi! I just wanted to drop in and say hello, and thanks for your comments on my blog! Congrats on your handsome little one ~ ours are pretty close in age. My little guy was born June 29th.
ReplyDeleteI love the way you did your hair in the braids! I wish I had enough hair to do something like that - yours is beautiful =)